Mevotech OG GS25517 Front Lower Suspension Ball Joint for 2014-2025 Ram ProMaster 1500

Shipping Policy – DTautoparts

We ship all orders from our U.S. warehouses with USPS, UPS, or FedEx.

Processing Time

• Orders placed before 3 PM EST ship the same day

• Others ship next business day

Transit Time

• Standard shipping: 2–5 business days

• Expedited shipping: 1–3 business days (optional at checkout)

Shipping Rates

• Free standard shipping on all orders

• Expedited options available at checkout

Tracking

All orders include tracking information, emailed automatically once shipped.

Lost Packages

If a package is lost in transit, we will:

• Start an investigation with the carrier

• Resend the order or issue a full refund if confirmed lost

Incorrect Addresses

If the address is incorrect when the order ships:

• Carrier may return the package

• We can resend (buyer pays reship fee) or refund the order

Return Policy – DTautoparts

At DTautoparts, we want every customer to be fully satisfied with their purchase.
If an item does not fit your vehicle or you are not fully satisfied, we offer hassle-free returns.

Return Window

• Returns accepted within 30 days of delivery.

• Items must be returned in their original condition unless the item was defective or damaged on arrival.

Free Returns

• If the part doesn’t fit, or arrives damaged, we provide a free return shipping label.

Customer-Responsibility Returns

(used, installed, incorrect item ordered, changed mind)

• Buyer pays return shipping.

• Item must be unused, uninstalled, and in original packaging.

Incorrect / Defective Parts

If the part is faulty, damaged, or the wrong item was sent:

• We will provide a free return label

• And issue a full refund OR send a replacement

Refund Time

Refunds are processed within 2–3 business days after the returned item is received and inspected.

We accept the following payment methods:

Warranty

All parts sold by DTautoparts LLC are backed by a 1-year warranty.

What’s Covered

• Manufacturing defects

• Premature failure

• Broken components not caused by external damage

What’s Not Covered

• Normal wear and tear

• Improper installation

• Damage from accidents or abuse

• Modified or altered parts

How to Request a Warranty Claim

Please contact us with:

• Order number

• Description of the issue

• Photos or videos of the problem

We will:

• Review the claim in 24–48 hours

• Provide a replacement or refund if approved

Frequently Asked Questions

Does this part fit my vehicle?

Use the Year/Make/Model selector at the top of the page.
If unsure, contact us — we respond within minutes.

Is this part new or used?

All parts are brand-new, factory-fresh, and never used.

Does this include hardware?

If included, it will appear in the product images or description.
If not listed, assume hardware is not included.

What if the part doesn’t fit?

No problem — we offer free returns on items that do not fit your vehicle.

What warranty does this part come with?

Every part includes a 1-year warranty.

How fast do you ship?

Orders before 3 PM EST ship the same day.